SHIPPING POLICY
Order & Shipping
Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.
In case of Cash on Delivery orders, an order confirmation email will be sent to you. Your order request will only be accepted once you have confirmed your order on the email/ mobile.
Dispatch of all the product(s) ordered, may or may not happen at the same time.
The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.
Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.
We dispatch most orders within 2 business days (excluding Sundays and public holidays).
There are no shipping charges for the orders equal and above the billing value of INR 495. However, if your order is less than INR 495, there will be a shipping charge of INR 75.
Adelavie does not ship outside India at the moment.
Return & Exchange Policy
Our Return & Exchange Policy is designed to provide you with peace of mind when making a purchase from ADELAVIE. We understand that circumstances may change, and we want to make the process as seamless as possible for you. Whether you need to return or exchange a product, we're here to assist you every step of the way.
We want you to have a positive experience with ADELAVIE, so if you have any inquiries about our return and exchange policy, feel free to contact us for support.